Customers

Customers
Organizes your customers’ information, allows you to view customer events, and allows you to search customer documents.

Customer Search

Customer search allows you to search for any of your customers by name, account number, address, and more.

Search

Search for a customer using of their account number, name, address or contact info. Partial search queries are also accepted. (e.g. A-123, css-supp)

Advanced Search

Search by date added and/or account number, name, address or contact info.

New Customer

Manually add a new customer.

Actions

  • Edit – Edit the customer record

  • Documents – View documents tied to this customer and add them to reprint or resend the email. Note that the document must have been emailed already in order to resend.

  • Emails – View email templates tied to this customer as well as tracking history. Choose to resend the email.

Customer Activity

Allows you to view events that tell you if a customer opted in, opened an email, viewed the contents in an email, and more.

Document Search

Allows you to search for a customer’s documents by customer, account number, date, and more.

New Customer

Create/Edit a Customer

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